Mobile App ‘Orchestra’ Connects Patients with Their Doctors for More Continuous Care
Company
Lybba, a non-profit healthcare-focused design agency, with a grant from the National Institutes of Health
Roles
Lead UX designer, lead visual designer
This app was designed to be a communication tool for patients, doctors, and researchers to track real-time data, better prepare for clinical visits, give more responsive care, and ultimately improve outcomes for those with chronic illness.
This research-heavy project was kicked off by a grant from the National Institutes of Health in collaboration with the Cincinnati Children's Hospital. Our ethnographic research discovered that one of our target user groups – patients with long-term chronic illness – would be best served by a mobile-first app, while the other target user – clinicians – would most likely use a tablet, laptop, or desktop device. We ended up designing two quite different interfaces for those two very different personas.
I paired with another designer for the app architecture and interaction design, and was solely responsible for the visual design.
We wrote realistic scenarios based on our primary research, then designed interfaces that enabled quick and easy task completion.
The design for tablet was focused on the usage of our doctor persona, which was completely different from that of the patient-centric mobile app. The goal was to present patient information clearly while including a lot of functionality, and to alert doctors of notable patient events.
We felt it was important for the clinician to be able to view exactly what the patient could see, so we included an inset of the patient’s interface within their view. We included charts to ease their ability to pick out patterns over time.
Various interested parties were looking to develop the app when I left to start another project.